Frequently Asked Questions
What is the shipping cost to England and how long will it take to ship? J. Melrose., UK
Shipping is now free. Shipping takes 6 to 12 days to Europe & USA via registered parcel. FedEx is available for those who needs it in a hurry ( 48hrs starting the next working day) at a special discounted rate.
I am interested in purchasing a Seiko Military Automatic. Can the nylon band be replaced with a stainless steel one? And, if so, what would it cost?
The nylon band of the Seiko military automatic can be replaced with a stainless steel bracelet for an additional $10.
Does your price include tax ?
No, kindly check with your local customs dept. regarding any possible tax.
I am interested in purchasing a watch from your site, but am concerned about using a credit card since your shopping site does not come up as secure. Do you plan on moving your shopping page to a secure area in the near future?
Although the shopping cart is not encrypted, the credit card portion of the shopping cart is secured. It is secured with 40 bit S.S.L. Encryption, as such you can be assured that your credit card number is protected when doing any transaction.
What is your return policy ?
We do not have a return policy as all goods are shipped new and our stringent check before shipment ensures customers gets what they ordered. However, we have been helping customers resolve many unforeseen issues that arise through online purchases. Our alliance with WorldPay plc too has improved customers' awareness of our after sales support.
'Refunds will be given at the discretion of the Company Management and all goods returned are subjected to a 20% restocking fee'
Everyone loves your watches. The automatic the best. Would like to order 6 more of the Seiko Military Auto at $75 a piece. Please ship ASAP and email me the shipping tag again thanks.
Thank you, Mr. Lee ! I have to confess I am really impressed with your dedication and customer orientation. I will let you know as soon as I receive the watch.
Carlos Valenzuela., PA 18015. USA
Sir, I greatly appreciate your prompt responses and solid customer support. I'd happily recommend you to my friends
Daniel Roth., NY 10020. USA
Thank you very much for sending out these watches so quickly. All the watches arrived with the additional links that I had requested and they fit wonderfully. Your level of service has been exemplary and I can confidently state that you will be receiving further business from myself in the future.